Transitioning your Guest to their Natural Grey!
The time has finally come: your client has finally decided to embrace the beauty of having their natural grey come through. Don’t panic! This can be incredibly intimidating as a stylist. There are a million thoughts going through your head: “Where do I start?” “How do I approach this?” “No more every 3 week regrowth touch up? That’s less money on their ticket.”
First and foremost, be honest with your client. Are they really ready to embrace this? Or are they just having a bad day? If they're really ready to give up the color retouch, that’s the first hurdle!
Next, what does their natural color look like? What color have you been applying on top of this? Is their hair short or long? Obviously, the lighter the color and the shorter the hair, the easier the transition will be. If they have long, brunette hair, the transition may be a little harder for them to handle. There are many options depending on how drastic and how fast you and your client decide you want to do the transition. Some tend to want to do it a little more organically. In that case, just let the color grow in, and get more frequent hair cuts. Others would prefer to lighten up with highlights gradually and tone with a color closer to their natural grey but it will take more time.
However you approach it, you have to be honest with yourself and your client. This can be time consuming and costly. Explain to them that this is a process and will take time! Ask them to be patient, and in the end they'll be happy! Remeber that no matter what, our goal is to always make our guests happy.